There are over 5,000 TCPA claims in a year in the US and many courts allow class action claims that benefits plaintiffs.
In your terms and conditions of your website where phone numbers are collected and in consumer contracts to draft clear arbitration agreements, broad enough to cover any and all future disputes.
When drafting your arbitration clause, be sure to include waiver of class action claims and a detailed opt-out provision that contains specifics on how and where a consumer can opt-out.
Although there are no guarantees, well-documented arbitration clause with class action waiver may help the court to make a swift decision disallowing a class action claim.
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